Thank you for choosing The Dicity.

We know how exciting it is to wait for your next adventure to arrive. This page is here to help you easily track your order and stay updated throughout the shipping process.

How to Track Your Order

Once your order has been processed and shipped, you'll receive a Shipping Confirmation Email containing your tracking information.

To track your order:

1. Check your shipping confirmation email.
2. Click the tracking link provided.
3. If needed, enter your tracking number directly on the carrier's website.

Please allow 24–48 hours after shipment for tracking information to become available.

Haven't Received Your Tracking Information?

If you haven't received your shipping confirmation email within 3–5 business days, please contact our support team and include:

• Your full name
• Your order number
• The email address used to place the order

We'll be happy to assist you.

Why Isn't My Tracking Updating?

Tracking updates may occasionally be delayed due to carrier processing times, weather conditions, weekends, or high shipping volumes.

If your tracking hasn't updated for longer than expected, don't worry—simply reach out to our support team and we'll investigate your shipment.

Shipping Information

We proudly ship to customers across the United States.

Delivery times may vary depending on your location, carrier operations, holidays, weather conditions, and seasonal demand.

All orders include tracked shipping, allowing you to follow your package from dispatch to delivery.

Need to Change Your Shipping Address?

If you need to update your shipping address, please contact us as soon as possible after placing your order.

Once an order has entered the fulfillment or shipping process, we may no longer be able to make changes.

Contact Us

If you have any questions about your order, shipping status, or delivery, our support team is here to help.

Email: Contact@thedicity.com

Phone: +1 (307) 427-2678

Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Thank You

Thank you for choosing The Dicity.

We appreciate your trust in us and look forward to being part of your next legendary adventure.