Contact Us

Contact Us

If you have questions about your order, shipping, returns, or our Dice collections, please reach out to us using the contact information below.

Contact Information

Email: Contact@Thedicity.com

Phone: +1 (307) 427-2678

Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (MST)

We respond to all inquiries as quickly as possible, usually within 24 business hours.

Business Address

The Dicity

30 N Gould St Ste R Sheridan,

WY 82801, United States

Get in Touch

Please include your full name, order number, and the email address used at checkout when contacting us about an order.

Our support team will be happy to assist you.

How can we assist you?

Whether you're curious about our exclusive collections, need help with a return, or have questions about shipping times, we're here to help. Our team is dedicated to providing you with the information and support you need. For quick answers, consider reviewing our FAQs page.

Frequently Asked Questions

Here are some common areas where our customers seek assistance:

  • Order tracking and status updates
  • Return and exchange policies
  • Product care and warranty information

Should you need detailed assistance, don't hesitate to reach out using the contact methods above. We look forward to helping you.